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Delivery Information

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Standard Delivery

Estimated Delivery: 1-4 Working Days

  • Same-Day Dispatch: Orders placed by 3:00 PM (Monday to Friday) will be dispatched the same working day.
  • Delivery Days: We deliver Monday to Saturday, excluding Public Holidays.
  • Delivery Charges: Orders over £50.00 qualify for free delivery. For orders under £50.00, a delivery charge of £3.99 will apply.
  • Tracking Information: We’ll email you with tracking details once your parcel has been shipped from our warehouse.
  • Weekend Orders: Orders placed after 3:00 PM on a Friday will be dispatched the following Monday (excluding Public Holidays).
  • Exceptions: This delivery schedule does not apply to orders containing oversized items or tubes 2 feet or longer.

†Delivery terms may change during promotions and special offers.

From £3.99
Or
Free
when you spend over £50.00†

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Next Working Day Delivery

Estimated Delivery: Next Working Day

  • Same-Day Dispatch: Orders placed by 3:00 PM (Monday to Friday) will be dispatched the same working day.
  • Next Day Delivery: Orders placed by 3:00 PM (Monday to Friday) will be delivered the next working day between 7:00 AM and 5:30 PM.*
  • Tracking Information: Once your parcel has been shipped, we’ll send you an email with the tracking details.
  • Weekend Orders: Orders placed on Saturday or Sunday using the Next Day Delivery service will be delivered on Tuesday, not Monday (excluding Public Holidays).
  • Friday Orders: Orders placed after 3:00 PM on a Friday will be dispatched the following Monday (excluding Public Holidays).
  • Exceptions: This delivery schedule does not apply to orders containing oversized items or tubes 2 feet or longer.

£4.99

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Large Item Delivery

Estimated Delivery: 1-4 Working Days

  • Large and Oversized Items: Orders that include items measuring over 60cm, or tubes 2 feet or longer, must be sent via courier.
  • Same-Day Dispatch: Orders placed by 3:00 PM (Monday to Friday) will be dispatched the same working day.
  • Delivery Days: We deliver Monday to Saturday, excluding Public Holidays.*
  • Tracking Information: We’ll email you with tracking details once your parcel has been shipped from our warehouse.
  • Weekend Orders: Orders placed after 3:00 PM on a Friday will be dispatched the following Monday (excluding Public Holidays).
  • Exclusions: This delivery schedule does not apply to orders containing extra-large oversized items or tubes 4 feet or longer.

From
£7.99

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Extra Large Item Delivery

Estimated Delivery: 2-4 Working Days

  • Extra Large and Oversized Items: Orders containing items over 1.1m or tubes 4 feet or longer must be sent via courier.
  • Same-Day Dispatch: Orders placed by 3:00 PM (Monday to Friday) will be dispatched the same working day.
  • Delivery Days: We deliver Monday to Saturday, excluding Public Holidays.*
  • Tracking Information: We’ll email you with tracking details once your parcel has been shipped from our warehouse.
  • Weekend Orders: Orders placed after 3:00 PM on a Friday will be dispatched the following Monday (excluding Public Holidays).

£11.95

* Please note that deliveries to the Highlands and Islands may take longer to arrive.

  • Same-Day Dispatch: Orders received by 3:00 PM (Monday to Friday) are dispatched the same day, subject to stock availability. To check your order status, please log into your account and navigate to the "My Orders" page.
  • Delivery Methods: We choose the most appropriate delivery method, typically first-class post or courier. While 95% of orders placed before 3:00 PM (Monday to Friday) are delivered the next working day, this is only guaranteed if you select the "Next Working Day" delivery option.
  • Royal Mail Deliveries: Standard Royal Mail delivery may take up to 15 working days. Unfortunately, we cannot replace or refund orders sent via standard delivery until this period has passed.
  • Delivery Delays: While we strive to meet the delivery times mentioned above, deliveries may take longer during busy periods. Occasionally, technical updates or force majeure events (such as extreme weather or industrial action) may impact the availability of certain delivery services or require us to adjust order cut-off times and delivery schedules. We will always work to minimize these disruptions.
  • Delivery Address: Please ensure someone is available at the delivery address between 7:00 AM and 5:30 PM (Monday to Saturday) to accept your order. If our couriers are unable to deliver due to the address being unoccupied, they will leave a card with instructions on how to collect your parcel or rearrange delivery. If no contact is made, the order will be returned to us, and a re-delivery charge will apply.
  • Excessive Delays: If delivery is significantly delayed, we will notify you as soon as possible. You may choose to purchase alternative items or receive a full refund. If we cannot deliver within 28 days of your order, you will always have the option to receive a full refund.

Do you need any further help or advice about delivery?

If you have a query about the delivery of your order, please contact our Customer Services Team either by email, telephone or our online contact us page.

Registered Address:
Lightbulbs Direct Ltd, Unit 2, Marrtree Business Park, Bowling Back Lane,
Bradford, West Yorkshire, BD4 8TP

Phone: 01494 723 286 (08:30am to 16.45pm Monday to Friday)
Fax: 01274 661 116